Responding To Google Reviews is a Little-Known Trust Signal that can Earn Your Business Up To 33% More Revenue
We help you send the right responses (faster), by writing them for you within minutes of getting a fresh Google Review -- and letting you approve or edit them right from your email inbox!
Mastering the Art of Effective Customer Review Responses: Key Principles for Success
53% of consumers expect their review to be responded to within an hour. And businesses who respond to reviews appear 1.7x more trustworthy. To gain this speed, and leverage this little-known Google trust signal, we automate the time-consuming and sometimes challenging (even tedious) task of responding to reviews for your business.
✅ 33% of consumers reported changing a negative review to a positive review after the review was responded to and addressed
✅ Consumers are around 116% more likely to make a purchase after seeing a business's response to a negative review.
✅ According to Bright Local 97% of people reading reviews are also reading the owner responses
✅ 70% of consumers changed their opinion about a business after they responded to a negative review properly
Respond Quickly
The faster you respond to a review, the happier your customer (and Google) will be and prospective customers can see timely engagement.
Reply to Negatives
Turn negative reviews that can drastically impact future buying decisions into a 5-star, professional owner response. TIP: Write to the future readers.
Reply to Positives
Show gratitude to the customers that leave positive reviews for your business & demonstrate your appreciation to future readers.
Trust Signals
Responding to reviews increases local search rankings 20-25% and those businesses also have a 124% better retention rate.
Here Is How Our Service Works
We give you a central hub for managing your review responses, and handle writing it for you based on the sentiment the A.I. identifies in your Google Reviews...on autopilot
Unique, Professional Responses
Reply To New Google Reviews Within Seconds Using Artificial Intelligence
- When a new review is posted on Google our software automatically writes a reply using Artificial Intelligence.
- Save valuable time while exploring high-quality response options that can be edited to fit your preferences and voice.
Never Leave Your Inbox
Approve or Edit Review Responses from the Email Alert
- Receive an email with the review and the response in near real-time.
- Approve, rewrite, reject or edit the response prior to posting it to Google.
- There is no need to login to your Google account -- it's all handled from within our software.
Elegant Dashboard
Track Your Reviews & Ratings Over Time
- Track how many new reviews you get per month
- Monitor your overall rating and see your improvement overtime
- See all your reviews in one place and click a single button to write a response (or re-write)
Frequently Asked Questions
What is the main purpose of this AI software platform?
The main purpose of this AI software platform is to help business owners effectively and efficiently manage their Google Business Profile reviews. It utilizes AI, specifically OpenAI’s GPT-4, to generate tailored responses to reviews, streamlining the process for business owners.
How does the AI software platform work?
Our AI software platform works by directly integrating with your Google Business Profile. It automatically generates responses to all the reviews you receive by leveraging GPT-4, a powerful AI model by OpenAI. The responses are then sent to you for approval, editing, or rejection.
What is OpenAI’s GPT-4?
OpenAI’s GPT-4 is a state-of-the-art artificial intelligence model developed by OpenAI for various tasks including translation, question-answering, and text generation. We utilize its capability to understand and generate human-like text to provide relevant responses to your Google Business Profile reviews.
Do I need any technical knowledge to use this AI software platform?
No, you don’t need any technical knowledge to use this AI software platform. It’s designed to be user-friendly and intuitive. You only need to review, edit, and approve the AI-generated responses.
Can I edit or rewrite the responses generated by the AI software?
Yes, you can edit, rewrite, or even reject the responses generated by the AI. The platform sends the responses to you for review, and you have full control over what is finally posted on your Google Business Profile.
How can I ensure the AI-generated responses align with my brand voice?
The AI is designed to learn and adapt over time. The more feedback and input you provide, the better it gets at understanding and aligning with your brand’s voice and tone.
Does the AI software platform respond to all reviews, including negative ones?
Yes, the platform will generate responses for all reviews - both positive and negative. For negative reviews, it focuses on addressing concerns, offering solutions, and demonstrating commitment to customer satisfaction.
How quickly does the AI software platform generate responses to new reviews?
Typically, AI-based platforms can generate responses within a few minutes of receiving a new review. The exact speed might depend on factors such as the complexity of the review and the platform’s current load.
Lauren Dillon
Owner at OnlineKix
Call or Text me at (888) 417-2305
